Forum Discussion
112 Replies
- BobsBarloLevel 3
Hi!
I am pleased to see that there is progress on this but we do need a date for "next release" as we need to plan if we need to replace Backup Exec with another application or wait. What is the expected ETA for this next release?
Regards
- Kam-Hong_BE_RPMLevel 2
BobsBarlo, as a public company we are restricted from making specific date commitments.
But if you will like to participate in the beta program, please see the post at https://www secure.symantec.com/connect/blogs/new-beta-program-backup-exec-2012-r2. Or if you'd like to participate in individual usability studies, please send an email to beusability@symantec.com.
- SlappyLevel 3
Why wait for the next release to implement something that everybody has relied on for years. Bring it back NOW.
I can only assume that you are pushing this off to the next release so the company can get more yearly maintenance $$ from all of us.
- Ken_PutnamLevel 6
I can only assume that you are pushing this off to the next release so the company can get more yearly maintenance $$ from all of us.
or because they have to rewrite a major portion of the base code??
So it will NOT be HotFix, but part of the "next release" (dot version)
At least they have seen how many folks are outraged and are willing to admit they made a mistake with their focus groups and beta testers!
- Robert_BlanchetLevel 3
Symantec has been talking about a fix for this mess for the past 2 months. Where is it?
So far BE 2012 is the worst piece of software I have every had the displeasure of using. What I would like to know is what software engineer thought it would be a good idea to totally trash the old backup model that has worked for the past decade or more? Splitting the jobs into individual servers makes absolutely no sense if you are backing up to tape. I have 11 servers to backup. So now, with this brilliant new paradigm, my tape gets to be moved into and out of the drive 11 times per day by the robotic library. I'm sure that's good for the longevity of the device and the tapes.
Here's another major problem. How to I string all my backups together on my tapes unless I erase them first? You can't. If you don't erase the tapes first, it will append the jobs until it hits the end of the tape, then it starts overwriting. You have no control of what gets overwritten. You can't set the jobs to overwrite the tape either because each successive job will simply overwrite the one you just completed. In the old model I simple set the job to overwrite every day and it wasn't a problem because all the servers were contained in that one job. It's supposed to span multiple tapes too but I haven't been able to make that work either. It used to work in 2010 but 2012 seems to be fixated on putting everything on the first tape in my partition. It's probably some minor setting I've missed that is buried 15 layers deep in the new interface.
Oh yeah. The performance of this new model sucks too. It takes at least 3 hours longer to back up all my servers than it did in 2010.
Here is some free advice. Stop trying to change things. Backup Exec is the premier backup product because IT people like me know how to use it and like the way it works. The only thing you need to do to improve it is make it faster and more reliable. We don't need any new paradigms we need a piece of software that gets the job done without causing undue irritation. You have failed to provide that with BE 2012. Fix it please and fix it fast because the frustration this is causing me is making think about a real paradigm shift in my backup model. I might just switch to VEEAM and give up on BE altogether.
They (Symantec) lost my AV subscription business when they made Endpoint in 2008, I went with something else. They're about to lose me with the last piece of Symantec owned software on BE 2012. This thing is utterly inspid at how its structured. Each server is its own job? Instead of having a full backup job on a friday and ONE job log to look at, I have to sift thru 16 different 'jobs'. Sorry Symantec, this is much more cumbersome to navigate around in. I'm gonna uninstall and reload BE 2010 on my servers (physical and Virtual) and re-push out the old agents. Since I'm under maintenance for 2 more years, I'm sure to get the next crappy product they create for Backups which I hope is eons better than this.
I am highly dissapointed, and I've been using Backup Exec since the late 90's through my IT career. Don't make it more cumbersome and convoluted, which your focus groups comprised of 18-21yr olds think is the 'new cool' way to do things. Listen to the veteran IT Directors who have much more real world experience than some 22yr old, new to IT beause they're the hipster who can configure the CEO's iPhone, does.
- Elizabeth_TeffnLevel 4
Hello!
Durring the week of August 20th, I am looking for user feedback regarding multi-server backup jobs in an upcoming release of Backup Exec.
If you are interested, please check out the schedule of sessions I have available.
These sessions take one hour of your time and you can participate from the comfort of your home or office. You will be logging into a WebEx session using our test machines to view the new multi-server features.
If you have any questions, please feel free to DM me.
Regards,
Elizabeth Teffner
- MaxgeoLevel 4
PLease include me in any new hotfixes/updates that address this issue.
Like Robert above (agree on all counts) I am DUMBFOUNDED why a winning piece of software was re-written like it has been in 2012. What were you thinking? Maybe it would suit a first time home user, but I have been a sys admin for 15 years and know my back-up software, butw hat about us that have 50-100+ servers?? BE 2010 made sense and was intuitive. It worked, I could administer all servers in one hit. BE 2012? now ways.
I have been flat out trying to get 2012 working form scratch for the last 3 months and still spend half my day nutting out the issues and with tech support. Our backups to tape never work, need twice as many tapes and take twice as long. My BE 2012 server list only shows red crosses for pretty much every server and its a depressing sight every morning when you check your backups and all you see is red. ven if 99% gets backed up, still red. Bah.
The 'pretty' pie graphs and icons meant to make things look nice, just show red crosses, error alerts, and pie graph is 90% red.
I am more than a little upset with the new 2012 version.
I have 8 severs with 14 different jobs and an incremental, scheduled out for the
next two years. This"Server"based job structure is driving me crazy. I have not
successfully backed up all of the servers for two weeks becuase of the changes.
I had one job to check each morning I now have 9 and they don't run properly.
I get this "The job missed its scheduled start time by more than 15 minutes. The job will be rescheduled for the same time the following day." and I don't want the job rescheduled! I want them to work.
Not happy,
Dave Wade
- a-ronLevel 2
I installed Backup Exec 2012 at the first of my clients today - Took me a bit to figure things out again...
But first of all, the job monitor sucks. I can see the active job at the bottom, but no way to see it - this was the case during Inventory jobs. Why cant you click the Active Job button at the bottom and go straight to the monitor ? Terrible...
And NOW, I'm seeing we can't do Multiple servers in a single job ??? Are you kidding Symantec ???
And you've wanted people to wait months for something that is a basic feature in any backup software ? not to mention something you've had in previous versions ???
This is peoples BACKUPS, not exactly something IT folk take lightly. We dont have time for this crap. WTF are you guys smoking over there ?
Brutal....rolling back to 2010 tomorrow I guess.
lol, marking all the Symantec Employee posts as 'Offensive', because that's what they are. What a joke.....I'll be fore-warning the other 30 technicians in my company, and our sales department of this.
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