Forum Discussion
CraigV
13 years agoModerator
OK...so the error shown is that the remote agent isn't running.
1. Is the RAWS agent installed on that target server, and if so, is it publishing correctly to the media server?
2. If you're running firewalls, are the required ports open to allow the media server and RAWS agent to communicate?
http://www.symantec.com/business/support/index?page=content&id=TECH49563
3. Is the RAWS agent started up on the remote server?
4. Make sure your account used for the restore has rights in Exchange to do so...
http://www.symantec.com/business/support/index?page=content&id=TECH130255
Thanks!
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