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abarnard's avatar
abarnard
Level 4
14 years ago

AOFO Shadow Copy Components Failure

Hello,

We are using Symantec Backup Exec 11d on Windows Server 2003 R2 platform.

Our backup keeps failing everyday with the same error "AOFO: Initialization failure on" "\\servername\Shadow?Copy?Components". Advanced Open File Option used: Microsoft Volume Shadow Copy Service (VSS). VSS Snapshot error. Out of disk space, or could not find an NTFS volume while creating the snapshot. Microsoft Volume Shadow Copy Service (VSS) requires an NTFS volume with at least 100 MB of free space for each volume that will be snapped."

I already checked out: http://seer.entsupport.symantec.com/docs/275969.htm, which is the exact error we are getting, and went through the solution, but everything was already set up correctly, and the limit is set at 12000 MB.

Any ideas?

Thanks for your time!
  • This issue occurs because the VSS system files are not properly registere

    To resolve this issue, follow these steps:
    1. Click Start, click Run, type cmd, and then click OK.
    2. Type the following commands at a command prompt. Press ENTER after you type each command.
      • cd /d %windir%\system32
      • Net stop vss
      • Net stop swprv
      • regsvr32 ole32.dll
      • regsvr32 oleaut32.dll
      • regsvr32 vss_ps.dll
      • vssvc /register
      • regsvr32 /i swprv.dll
      • regsvr32 /i eventcls.dll
      • regsvr32 es.dll
      • regsvr32 stdprov.dll
      • regsvr32 vssui.dll
      • regsvr32 msxml.dll
      • regsvr32 msxml3.dll
      • regsvr32 msxml4.dll
      Note The last command may not run successfully.
    3. Perform a backup operation to verify that the issue is resolved.

3 Replies


  • Install the VSS rollup patch http://support.microsoft.com/kb/940349 (REBOOT REQUIRED)

    Make sure that the Volume Shadow Copy & MS Software Shadow Copy Provider are Manual...

    Hope this helps
  • Installed the VSS rollup patch above, and did a reboot. Double checked that both Volume Shadow Copy and MS Shadow Copy were set to manual.

    Backup still failed, with the same error.

    Another other ideas?

    Thanks again for your help!

  • This issue occurs because the VSS system files are not properly registere

    To resolve this issue, follow these steps:
    1. Click Start, click Run, type cmd, and then click OK.
    2. Type the following commands at a command prompt. Press ENTER after you type each command.
      • cd /d %windir%\system32
      • Net stop vss
      • Net stop swprv
      • regsvr32 ole32.dll
      • regsvr32 oleaut32.dll
      • regsvr32 vss_ps.dll
      • vssvc /register
      • regsvr32 /i swprv.dll
      • regsvr32 /i eventcls.dll
      • regsvr32 es.dll
      • regsvr32 stdprov.dll
      • regsvr32 vssui.dll
      • regsvr32 msxml.dll
      • regsvr32 msxml3.dll
      • regsvr32 msxml4.dll
      Note The last command may not run successfully.
    3. Perform a backup operation to verify that the issue is resolved.