ASP.NET 2.0 50727.0 Errors & Failing Backup Jobs
Hi...
I've searched high and low for an answer to this, and tried every suggestion so far and got no where. Hoping someone can help.
We've started having failures on backups randomly for about 3 weeks. The error is always same, it's the Exchange VSS writer timed out.
After following the steps to resolve this, i've been lead to believe it's due to the error in the subject, that is in the Application log of event viewer, thousands of times.
Many people say this has been caused by .NET framework being wrong. That's not the case here.
Here's one of the errors... the other is the same, but a different process name (DLOAdminService)
Event code: 3005
Event message: An unhandled exception has occurred.
Event time: 12/01/2016 10:24:12
Event time (UTC): 12/01/2016 10:24:12
Event ID: e8f5ebe0d8f5496dba599d78e70f00af
Event sequence: 1
Event occurrence: 1
Event detail code: 0
Application information:
Application domain: 9f13e34ef7644da3b745368f318c8e5e-1915-130970678512692935
Trust level:
Application Virtual Path: /CRF
Application Path: C:\ProgramData\Symantec\CRF\9f13e34ef7644da3b745368f318c8e5e\
Machine name: REMOVED
Process information:
Process ID: 6900
Process name: beserver.exe
Account name: REMOVED\Administrator
Exception information:
Exception type: HttpException
Exception message: Server cannot access application directory 'C:\ProgramData\Symantec\CRF\9f13e34ef7644da3b745368f318c8e5e\'. The directory does not exist or is not accessible because of security settings.
Request information:
Request URL: http://127.0.0.1/CRF/CRF.aspx?DataFile=C:\Users\Administrator\AppData\Local\Temp\9f13e34ef7644da3b745368f318c8e5e\Data.xml&RDLFile=C:\Users\Administrator\AppData\Local\Temp\9f13e34ef7644da3b745368f318c8e5e\RDL.rdl
Request path: /CRF/CRF.aspx
User host address: 127.0.0.1
User:
Is authenticated: False
Authentication Type:
Thread account name: REMOVED\Administrator
Thread information:
Thread ID: 15
Thread account name: REMOVED\Administrator
Is impersonating: False
Stack trace: at System.Web.HttpRuntime.EnsureAccessToApplicationDirectory()
at System.Web.HttpRuntime.HostingInit(HostingEnvironmentFlags hostingFlags)
Custom event details:
Our system:
2008R2 Fully patched
Exchange 2007 Latest SP + Roll up
Backup Exec 2010 R3 with SP4.
So far, i've tried the following:
- Adding Exceptions to Panda Cloud for the Symantec directories and processes
- Removing .NET 3 using server manager, removing .net 3.5, removing .net 4, then repairing backup exec.
- Completely removing the antivirus.
- Complete reinstall of BE 2010 R3.
As far as i can tell, as soon as the directory is created in the CRF folder, it is deleted again.
I've tried using process monitor to see what process is deleting any files in /CRF/ but it shows nothing.
Any help will be GREATLY appreciated.
Thanks
...have you made sure that all the latest Microsoft patches as well as BE patches have been installed?
Thanks!