Forum Discussion

Kimmy_Shun's avatar
Kimmy_Shun
Level 5
10 years ago

Autoloader Unlock Dim

The autoloader can run unlock job in BE2010 R2, but after upgrading to BE15, unlock and lock is dim as attacched screen. Would you please advise? Thanks
15
Backup and Recovery
Backup Exec
Windows Server (2003-2008)
  • pkh's avatar
    pkh
    10 years ago
    For BE 2012 and above, BE does not lock the library. Hence the lock and unlock are greyed out. To change this behaviour, see this document http://www.symantec.com/docs/TECH67698
Larry_Fine's avatar
Larry_Fine
Level 6
10 years ago

Did you make the registry change on ALL your BE CAS & MMS servers?

Power cycling the tape library will also unlock the library, but an instance of BE with the registry key set to enable locking the library may re-lock it.