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VincentPresogna's avatar
VincentPresogna
Level 3
5 years ago

Azure Cloud Backup error

Hi all,

I am trying to configure Azure Cloud Backup and I am hitting this error.

Unable to connect to the CloudStorage device. BEMSDK Failure Code: E0009B3F

I know my Azure tenant is setup correctly. I am albe to replicate my VM's to it and I can see those VM's in the Instant Cloud Recovery tab. Any ideas would be greatly appreciated.

20
Windows Server 2016
  • VincentPresogna's avatar
    VincentPresogna
    5 years ago

    Figured it out. It was the credentials. I missed this part

    9. On the Add Logon Credentials dialog box, do the following:
    • In the Account name field, type the Microsoft Azure storage account name.
    • In the Password field, type the Microsoft Azure storage account access key. You can enter the primary access key or the secondary access key.
    • the Confirm password field, type the Microsoft Azure storage account access key again.
    • In the Account name field, type a name for this logon account

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  • VincentPresogna's avatar
    VincentPresogna
    Level 3
    5 years ago

    Figured it out. It was the credentials. I missed this part

    9. On the Add Logon Credentials dialog box, do the following:
    • In the Account name field, type the Microsoft Azure storage account name.
    • In the Password field, type the Microsoft Azure storage account access key. You can enter the primary access key or the secondary access key.
    • the Confirm password field, type the Microsoft Azure storage account access key again.
    • In the Account name field, type a name for this logon account