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Mac1983's avatar
Mac1983
Level 4
11 years ago

Backing Up Data from NAS: Resource Credentials Fails - A Communications Failure Has Occured

Hi Guys I am trying to create a New Backup Job that would Backup Files from a NAStorage NAS Device onto a Tape Drive. I navigate under Resources > User-defined Selections and navigate to the N...
2010
Backup and Recovery
Backup Exec
Windows Server (2003-2008)
  • Kunal_Mudliyar1's avatar
    Kunal_Mudliyar1
    11 years ago

    Need

    1 Remote agent for windows

    2. No need of installating remote agent on the NAS

    3. Make sure you have added the service account to the admin group under NAS

    4. Add the IP of the NAS to the User defined selections

    5. Ignore the credentials error

    Run the backup

    PS: IF the NAS is NDMP enabled you need to disable the NDMP service on the NAS

     

Mac1983's avatar
Mac1983
Level 4
11 years ago

Hi Craig

Yes i can browse the entire tree structure.

 

thanks !