Darren, the GRT backup fulfills both of your needs. By default, it backs up the database (the information store) as well as it gives the ability to restore one message at a time, an entire mailbox, etc.
The way it worked in 10d was you did a information store backup and then a mailbox backup. The mailbox backup was very very slow due to going through MAPI. Symantec now reads the database and enables the ability to restore individual mailboxes and messages via the database backup rather than requiring a seperate mailbox job to get this ability.
In restore selections, open up your information store, and keep expanding it down. You will see the users are now shown below the database and you can drill into their Inbox, calendar, etc for restores.