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DylCuz's avatar
DylCuz
Level 2
9 years ago

Backup Exec 10 refuses to open.

Whenever I open Exec 10, it closes straight away on with 'connecting to media server', literally tried everything, restarted services, reinstalled, edited permissions, ran as admin etc.. can't directly tell what's causing it either as it doesn't leave any log files like it didn't even run... anyone offer any help?

 

Here's the screen:

exec fail.png

10.x and Earlier
Backup and Recovery
Backup Exec
Windows 7
  • Colin_Weaver's avatar
    Colin_Weaver
    9 years ago

    As this is a DLO question (even though your version was part of BE 2010) you might get more appropriate advice by posting in this forum:

     

    https://www-secure.symantec.com/connect/backup-and-recovery/forums/desktop-and-laptop

     

    Note: this exists as a separate forum because after Backup Exec 2010, DLO became a completely separate product.

     

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  • DylCuz's avatar
    DylCuz
    Level 2
    9 years ago

    It's not a problem with the server either as I can access the server normally, and the backups are working for multiple other users, just not me :/ I also have the same permissions as everyone else.

  • Colin_Weaver's avatar
    Colin_Weaver
    Moderator
    9 years ago

    As this is a DLO question (even though your version was part of BE 2010) you might get more appropriate advice by posting in this forum:

     

    https://www-secure.symantec.com/connect/backup-and-recovery/forums/desktop-and-laptop

     

    Note: this exists as a separate forum because after Backup Exec 2010, DLO became a completely separate product.