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Spent a couple of hours with support on this issue, gather logs, ip settings, agent settings, vmware settings etc. Finally they wanted me to test after upgrading the VMWare tools on a VM and I had to tell it wouldn't matter becasue the back up would fail. All of the VMWare backups fail as long as I have he new libcurl.dll in place. They still didn't get it. I had to show them on a ESXI host that backed up fine with the old libcurl.dll on Saturday that it would now fail with 0 bytes backed up and then I think the support person got the picture.
They wanted to look at the trees, I'm having problems with the forest. I will worry on the specfic trees after I get to the forest solved. I probably should have just asked to to have it escalated but since I have a work around by using the libcurl.dll from BE 2014 I know have a method for at least getting something on my tapes.
Supposed to get a call back this afternoon to see if they can move the call up the ladder.
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