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Tifosa's avatar
Tifosa
Level 4
13 years ago

Backup Exec 2010 R3 - Exchange 2007 SP3

Hi,

This is probably a really stupid question, but we're having trouble trying to simply create a backup job for one of our Exchange 2007 CCR mailbox servers while running the new BackExec 2010 R3.

Basically, the remote agent is installed on both nodes but when we go into Job Setup and create a new job we cannot select any databases??

Under the Selections screen, if we browse down to 'Favorite Rescources' > 'Windows Systems' > then select the "exchange server name", it lists nothing... Normally it lists your storage groups which you can select but we see nothing!

Have we missed a step somewhere? 

Any help or a walkthrough would be very much appreciated

Thanks

2010
Backing Up
Backup and Recovery
Backup Exec
Troubleshooting
  • VJware's avatar
    VJware
    13 years ago

    If license is installed, take a look at this KB to ensure you meet the requirements for backing up Exchange - http://www.symantec.com/docs/TECH51740 ...Also, if Exchange selections do not show up, uninstall & reinstall the Remote Agent on all nodes..

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  • Simon_B_'s avatar
    Simon_B_
    Level 6
    13 years ago

    Try to add the two servers manually to your user defined selections (right click in the selection screen). This should prompt you to establish the trust which you can simply accept. After that the machines should show up

  • ailsharad's avatar
    ailsharad
    Level 3
    13 years ago

    Hi Tifosa ,

     

    Kindly check If the Exchange license is installed on the media Server .

    If yes ,kindly attach the Screen shot of the nodes where you were not able to select the databases .

    Thanks & Regards

    Sharad Ail

  • VJware's avatar
    VJware
    Level 6
    13 years ago

    If license is installed, take a look at this KB to ensure you meet the requirements for backing up Exchange - http://www.symantec.com/docs/TECH51740 ...Also, if Exchange selections do not show up, uninstall & reinstall the Remote Agent on all nodes..

  • Tifosa's avatar
    Tifosa
    Level 4
    13 years ago

    Many thanks VJWare

    We hadn't added the service account into Exchage Org Admins.

    Everything now working as expected