Backup Exec 2014 SP1 Environment Check issue
Good morning,
I am planning on upgrading from Backup Exec 2012 SP4 to Backup Exec 2014 SP1.
After I ran the Environment Check, I got one 'Failed'.
The Microsoft SQL Server upgrade may fail because the account security identifiers (SIDs) of the SQL service group accounts created during the Backup Exec SQL instance installation cannot be mapped to the SIDs currently assigned to the SQL service group accounts
The link for more information points to http://entsupport.symantec.com/umi/V-225-303, but there does not appear to be an article there.
Can someone please point me to the correct article?
Thank you.
Hi LANTech,
Although the article provided below is not for an upgrade from BE 2014 to SP1. However, Solution C in this article might help you.
Upgrade to Backup Exec 2014 fails with error -2067922409 when SQL Server 2008 R2 Express with SP2 fails to install
http://www.symantec.com/docs/TECH216807
Thanks!!
Yes, you can create the group and would recommend to follow Solution B from the above mentioned KB.