Backup Exec hangs while backing up VMware VMs (snapshot)

Hi everyone,

finally everything seems to be OK now. For me the solution was

1.) uninstalling VMware VSS providers where BE VSS providers (agents) are installed,

2.) deactivating GRT within these backups (for me not needed anyway) and

3.) specifically choose Microsoft VSS provider under "Advanced Open File"

For 3.) I got this hint from the Symantec support technician who helped me with another problem; he basically said that for VM AVVI backup taking snapshots under "Advanced Open File" must be activated, but the default to automatically chosse the snapshot provider is not the best setting because this could result in the problems described in this thread. The best choice is "System - Microsoft VSS provider".

That was my choice yesterday and for the first time the job finished without any problem :-)

Hope this helps!