Forum Discussion

Dah_Hwa's avatar
10 years ago

backup exec not connected?

    how to fix it?
  • AmolB's avatar
    10 years ago

    Have you tried re-entering credentials for all the BE services?

    Use BEutility.exe to update credentials.

    If it doesn't work then refer to the below article.

    http://www.symantec.com/docs/TECH197650

  • pkh's avatar
    10 years ago
    Take a look at the Windows Eventlog and see what errors were encountered when the OS tried to start the BE Media and Devices service. Also_make sure that you have updated your BE to SP4 and the latest hotfixes