Backup Exec showing all Tapes as Cleaning Media

Hi, did you assing a dedicated slot as a cleaning slot and put a real cleaning tape inside?
Then running an inventory against all slots. Eventually you need to format/erase the (old) tapes to get a correct tape information.
Good Luck !

Thanks for the response! I have erased the tapes, tried to label them etc. It sees every tape in all 6 slots as cleaning media no matter what I do and none of them are set as cleaning slots. I even put in a cleaning tape and cleaned the drive to see if that would fix the problem but I haven't had any luck yet.
Nicole

See http://seer.support.veritas.com/docs/190522.htm

Hi,

Please check the following :
-slot>properties>cleaning media checkbox is marked
-Have you installed Veritas latest device drivers while upgrading to BEWS 10?

If you are not at the latest build of BEWS 10.0,upgrade to the latest build and then install the latest device drivers :

VERITAS Backup Exec (tm) 10.0 rev. 5520 for Windows Servers Installation Files

http://support.veritas.com/docs/277181

Release Notes for VERITAS Backup Exec (tm) 10.0 for Windows Servers revision 5520

http://support.veritas.com/docs/276379

*check whether the device or drive you are using is supported and tested with BEWS version 10.0 ?



http://support.veritas.com/docs/274348



http://support.veritas.com/docs/274347

*If yes install Veritas device drivers
VERITAS Backup Exec (tm) 10.0 rev. 5520 for Windows Servers Installation Files.

http://seer.support.veritas.com/docs/277181.htm

Latest veritas drivers:

VERITAS Backup Exec (tm) 10.0.5520 - Device Driver Installer (20050815) - Includes Tape Driver Release (20050115) and Robotic Library Release (47) (Intel Only)
http://support.veritas.com/docs/278408


*If no then plese install OEM device drivers
How to use original equipment manufacturer drivers with VERITAS Backup Exec (tm) for Windows Servers 9.x http://seer.support.veritas.com/docs/253974.htm

*Stop RSM service on medien Server.


Also refer the technote given :
Inventory operations on a newly installed loader with multiple drives produce the "Searching for cleaning media" dialog box, or all tapes show up as cleaning media after an inventory.
http://seer.support.veritas.com/docs/190522.htm


Thank you

Additional Information :
For information on the recent VERITAS Backup Exec security vulnerabilities, including links to the downloads for the necessary hotfixes, please refer to the following document:
Patch summary for Security Advisories VX05-001, VX05-002, VX05-003, VX05-005, VX05-006, VX05-007

http://seer.support.veritas.com/docs/277429.htm



NOTE : If we do not receive your reply within two business days, this post would be marked "assumed answered" and would be moved to "answered questions" pool.