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vigneshwaran's avatar
vigneshwaran
Level 6
12 years ago

Backup job status is Recovered

Hi Team,

    We are running Mail server back @ every day. Yesderday this job running above 2 hours and job status is recovered. Normally it will run 5 hours.

Please find the attached screenshot and let me know. What is the exact issue.

 

- vicky

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  • CraigV's avatar
    CraigV
    12 years ago
    It doesn't seem to be an issue if it completes correctly! check below: http://www.symantec.com/docs/TECH34326 Thanks!

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  • CraigV's avatar
    CraigV
    Moderator
    12 years ago
    It doesn't seem to be an issue if it completes correctly! check below: http://www.symantec.com/docs/TECH34326 Thanks!
  • CraigV's avatar
    CraigV
    Moderator
    12 years ago
    check the alerts tab to see if amything has been generated!
  • vigneshwaran's avatar
    vigneshwaran
    Level 6
    12 years ago

    Hi,

      In alert the drive hardware is offline before the job end time. I think the job recovered due to this problem. That time it's trying to recover the job but it's stopped due to this issue.

     

    I need one information, Where we need to find the backup exec service start time and stop time.

     

    - vicky

  • CraigV's avatar
    CraigV
    Moderator
    12 years ago
    unless you have some sort of procedure scheduled to do so, the only way is to check the Alerts tab within BE & the Event Viewer within Windows. could be that a resource is locked causing the hardware to go offline, but also check for hardware alerts!!!
  • CraigV's avatar
    CraigV
    Moderator
    12 years ago
    1. Alerts tab within BE will give you and idea of what is happening within BE and the backup job itself! 2. Event1 Viewer will indicate hardware issues as well! Thanks!