Forum Discussion
harmstrong
18 years agoLevel 5
Hi THarrison,
The Advanced Open File Option's Cache File will not clear after a backup completes if Single Instance Storage (SIS) is installed on a Windows 2000 or 2003 Server and the latest SIS Patch has not been applied. To resolve this issue, either obtain the SIS Patch from Microsoft or remove Single Instant Storage from the machine per the instructions in Microsoft Knowledge Base Articles 820622 or 299873.
The Advanced Open File Option's Cache File does not clear after a backup completes.
The Advanced Open File Option's Cache File does not clear after a backup completes.
Regards,
harmstrong
Symantec
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