Forum Discussion

simon_leung's avatar
simon_leung
Level 3
11 years ago

BE 2010 R3 Post SP4 HOTFIX 212812 (X64) failed

Hi there, I patched 2010 R3 SP4 recently and I ran live update again this morning saying that a new patch HF212812 is available. I download and installed it as usual using the Live Update program....
2010
Backup and Recovery
Backup Exec
Error messages
Installing
Patch
Troubleshooting
Windows Server (2003-2008)
  • VJware's avatar
    VJware
    11 years ago

    Return code 1618 translates to "Another installation is already in progress. Complete that installation before proceeding with this install."

    If running any other Symantec product, do ensure Backup Exec is excluded from the other LiveUpdate sessions.

    Do try lmosla's recommendation, if it still fails, I would then look @ the running tasks to ensure there aren't multiple LiveUpdate tasks running.

simon_leung's avatar
simon_leung
Level 3
11 years ago

Thx Imosla & VJware,

I checked with MS Process Monitor and found no other installation process is running nor any Windows updates that requires reboot. 

I reboot the server anyway and run the live update again and it works this time.

 

Many THX

 

Simon