Forum Discussion
This is the article describing your issue:
https://www.veritas.com/support/en_US/downloads/update.UPD506023
Please scroll down to the Workaround section were we listed the specific updates which are causing this issue so you can uninstall that particular MS update.
Once done and the GUI works again, I recommend you ring in again so that your account details can be corrected/adjusted by our custome care team.
Afterwards, logon to the download center and install the latest patch and then run MS update again so the just uninstalled patch is installed again.
I am receiving a message that I am not authorized to download this hotfix for Backup Exec 16 FP2. My support licence is already expired, but I can download full software. I called support that said some HT is not available for expired licenses.
Is there a site that I can download this HT. I think I am not attacking the best practices.
Bruno Couto
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