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Hamza_H's avatar
Hamza_H
Moderator
4 years ago

spoold crash

Hello,

We have a problem with spad & spoold not running

spad --trace -v shows this error for which I can't find the solution:

D:\Veritas\pdde>spad.exe --trace -v
Trace: OSdlopenA: Could not load library logpluginA.dll (The specified module co
uld not be found. )
Info: set entire process max log size to 0
Info: set entire process max log size to 0
Error: 26016: SpaDB: RecoverDB failure.
Trace: EventSystem::EventStorage::loadLimits Loading event storage limits
Trace: EventSystem::EventStorage::loadLimits Original age limit: 0. New age lim
it: 0
Trace: EventSystem::EventStorage::loadLimits Original count limit: 50000. New c
ount limit: 50000
Info: EventSystem::SpaDBEventStorage::checkConsistency Starting consistency chec
k
Info: EventSystem::SpaDBEventStorage::checkConsistency Ending consistency check
Trace: EventSystem::DSEventStorage::loadLimits Loading event storage limits
Trace: EventSystem::DSEventStorage::loadLimits Original age limit: 0. New age l
imit: 0
Trace: EventSystem::DSEventStorage::loadLimits Original count limit: 50000. New
count limit: 50000
Info: EventSystem::SpaDBDSEventStorage::checkConsistency Starting consistency ch
eck
Info: EventSystem::SpaDBDSEventStorage::checkConsistency Ending consistency chec
k
Info: EventSystem::EventManager::EventManager m_orig_dsid = 2
Info: EventSystem::EventManager::newEvent Adding new event. type:1, dsid:0
Trace: EventSystem::EventStorage::checkLimits Checking event storage limits
Trace: EventSystem::EventStorage::checkLimits Current event count: 35. Storage
limit: 50000
Info: remove old record file F:\BDD\databases\spa\database\eventproperties\1.
Info: EventSystem::EventManager::newEvent Adding new event. type:4, dsid:0
Trace: EventSystem::EventStorage::checkLimits Checking event storage limits
Trace: EventSystem::EventStorage::checkLimits Current event count: 36. Storage
limit: 50000
Info: remove old record file F:\BDD\databases\spa\database\eventproperties\1.

D:\Veritas\pdde>

for spoold, when I run spoold --trace -v it gives this error :

PureDisk content router has stopped working veritas.

 

in events we have event id 1000 & 1.

 

netbackup version 8.2

Os: Windows Server 2008 R2

Please help

 

Thanks,

 

  • Data loss will depend.  Was the failed disk RAID protected?  If not, then it's almost certain to result in a loss of some data.

    Repairing could take a little time and needs some investigation to determine if corruption exists and where it is.  That's a Support event and not something that is easily dealt with via a discussion forum.  There are a number of paths that things can go down.

    I'd strongly suggest making sure your host is healthy first, though.  If it isn't, whatever Support tells you to do is likely to have limited success.  

6 Replies

  • Did you make a change on this system?  Upgrade?  Moving partitions?  Anything of that nature?

    • Hamza_H's avatar
      Hamza_H
      Moderator

      Hi Charles,

      Thank you for your reply,

      There was no change on the system that is why it is a little bit confusing..

      I tried the repair (via browser) it went successfull but both spad & spoold are not starting..

      I have this particular error for which I can't find an explanation :

      26016: SpaDB: RecoverDB failure.

      Thanks again for your help

      • vtas_chas's avatar
        vtas_chas
        Level 6

        The only time I've seen something like this happen is when a change was made in the environment - hostname, volumes moved, something, so authentication wasn't working right.

        Do you have a support case logged on this?  I did a quick look for some details on that error message and nothing immediately popped up to me as a quick fix.  I'd definitely get Support engaged to start working through a troubleshooting process.