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jnelson2000's avatar
jnelson2000
Level 3
15 years ago

BE2010 Remote Windows Agent Crashes on Server 2008R2 - Faulting Module bedsmbox.dll

Clean install of BE2010 with Hotfix. Pushed remote agents to server 2008R2 box (DC, Exchange 2010). When accessing the system, Beremote.exe crashes with faulting module bedsmbox.dll. I have tried to ...
2010
Backup and Recovery
Backup Exec
  • thegoolsby's avatar
    thegoolsby
    15 years ago
    There is now a public KB for this issue as well:

    Beremote.exe crashes when backing up file data from a 2008 R2 server with Exchange 2010 installed
    support.veritas.com/docs/337862

    Please make sure to try the workaround in the KB article before calling into support.


jnelson2000's avatar
jnelson2000
Level 3
15 years ago
Faulting application name: beremote.exe, version: 13.0.2896.0, time stamp: 0x4b184ba1
Faulting module name: bedsmbox.dll, version: 13.0.2896.0, time stamp: 0x4b184b99
Exception code: 0xc0000005
Fault offset: 0x0000000000040bf0
Faulting process id: 0x%9
Faulting application start time: 0x%10
Faulting application path: %11
Faulting module path: %12
Report Id: %13