I found the original message:
Hi there,
We installed Backup Exec 2010. When the backup starts, the Remote Agent stops (beremote.exe). We tried to restart it immediately. That helped a bit (not very practical offcourse :). But the next task in the job made the beremote.exe crash again.
We use Windows 2008R2 + Exchange 2010. In de applicatielog we got:
Fault bucket , type 0
Event Name: APPCRASH
Response: Not available
Cab Id: 0
Problem signature:
P1: beremote.exe
P2: 13.0.2896.0
P3: 4b184ba1
P4: bedsmbox.dll
P5: 13.0.2896.0
P6: 4b184b99
P7: c0000005
P8: 0000000000040bf0
P9:
P10:
Attached files:
These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_beremote.exe_ffadddcabfeb4469114686cbd2efa05fc7b87_082a2b23
Analysis symbol:
Rechecking for solution: 0
Report Id: 10cb880b-156d-11df-ad61-002481d1e400
Report Status: 4
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When we debugged the .dmp file, we got:
This dump file has an exception of interest stored in it.
The stored exception information can be accessed via .ecxr.
(1e30.78c): Access violation - code c0000005 (first/second chance not available)
ntdll!NtWaitForSingleObject+0xa:
00000000`771ffefa c3 ret
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Any ideas or fixes?
With kind regards,
Matthijs in 't Anker
2Eenheid