Jana_T
13 years agoLevel 4
Cannot install archiving option on BE 12
Hi everyone,
I have trouble installing the archiving option on my BE 2012 v14.0. OS: 2008 R2 standard 64
after i have met all te other requirements for installation of this option (i've also grt ...
- 13 years ago
Hi Jana,
It seems to be some issue with the way the BE Service credentials have been provided.
Please follow below steps and let us know if you are able to proceed with the Archive Option installation.
Go to Configurations and Settings - > Backup Exec services
Backup Exec Services Manager - > Edit credentials
Service Account Information Dialog
Check Change Service account credentials checkbox
Enter Old user name: Username@Domain.com
Enter New user name: Domain\Username
Enter old password and new password.
Click Ok.
Retry the Backup Exec Archive Option installation.
Regards
Santosh