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lampar's avatar
lampar
Level 4
11 years ago

CatError.log file is 24GB. How to shrink it?

I discoverd what my CatError.log file is 24GB.

I found what regestry for debag Verbos was 1, changed for 2 and tring to delet file but cannot.

Please advise how to shrink or delete this file.

Thanks

  • Take a look at the solution to this discussion https://www-secure.symantec.com/connect/forums/enormous-file-caterrorlog

5 Replies

  • You have to stop Backup Exec services in order to delete or rename the CatError.log file.

    So your recommended course of action would be:

    1. Stop Backup Exec services via Backup Exec console - Configuration and Settings - Backup Exec Services.
    2. Delete or rename the CatError.log file.
    3. Start Backup Exec services again. This will create a new CatError.log file, initially empty.
    4. Watch the CatError.log file to see whether it starts growing again.
    5. If it does, open a support call.

    You may also have a peek at its content while it is still small enough to open.

  • by any chance, is this a CAS-MMS setup with distrubuted catalogs?

    If it is... thn this is a known issue and is currently under investigations as per the following technote:

    http://www.symantec.com/docs/TECH204760

    You can subscribe to this technote and you will be receive email notification when this technotes is updated.

  • It looks like, but i not really famillilar with abraviation CASO (Central Administration Server Option) and MMS (Managed Media Server).

    I have one Central Administration Server on my environement.

    It's killing my space and sometimes backup and restore really slow.

  • Take a look at the solution to this discussion https://www-secure.symantec.com/connect/forums/enormous-file-caterrorlog
  • Thansk pkh, I seen this post.

    I guess my only option is open a support case