JRV2
10 years agoLevel 4
Client-side dedupe fails on 1 computer
Media server: WS2008 R2 SP1/BE2012 V-ray SP4
Remote servers: 1 physical WS2012, 2 virtual WS2012, RAWS installed and patched.
Backing up at guest level to a dedupe device. Backups of the physic...
- 8 years ago
Ancient thread, but stumbled across this and thought I should reply with what turned out to be the answer. The problem is a conflict with Trend Worry-Free Business Security 9.0. If WFBS is installed, the dedupe software won't install successfully. The failure is not reported through the BE push-install UI.
The workaround is to remove WFBS, reboot, then install RAWS, then WFBS. Client-side dedupe will work then.
It is not sufficient to disable WFBS via tray icon...it has to be uninstalled and the machine must be rebooted before attempting to install RAWS.
I have a ticket open with Trend about this now. If I remember, will come back and update this if anything comes of it.