magix
15 years agoLevel 5
Could not create Backup To Disk folder ? "access denied" - Very strange !
Dear all,
After hours of trying, I really don't understand what is happening !
1. First I create a network connection account.
2. Then I click on "New Backup To Disk folder" and I browse the network to find my NAS.
If my connection account is "limited" I can browse but I can't select a folder, therefore I made is "global".
3. Everything seems all right, but when I want to save my new B2D folder, clicking "ok" to close the "New Backup To Disk folder" folder, it says :
"Access Denied"
4. Therefore I tried many different usernames :
naslogin
NASNAME\naslogin
...
All of them are working in BE 2010 to browse and select the folder.
All of them are working in Windows as user.
None of them solve the "Acess Denied" error when validating the new folder.
5. I even tried the Backup Exec Backup to Disk Test Tool - B2Dtest.exe
http://seer.entsupport.symantec.com/docs/321584.htm
It also says "Access Denied", even with the above working logins ???????
6. Even more strange, if I look in my NAS logs (Samba/FreeNAS) I found this highly strange entry when it fails :
smbd[5773]: svcctl_get_secdesc: key lookup failed! [HKLM\SYSTEM\CurrentControlSet\Services\BackupExecAgentAccelerator\Security] (WERR_BADFILE)
Really any help would be greatly appreciated, because it looks really strange that some parts of BE 2010 can login and some others couldn't ???
Denis
After hours of trying, I really don't understand what is happening !
1. First I create a network connection account.
2. Then I click on "New Backup To Disk folder" and I browse the network to find my NAS.
If my connection account is "limited" I can browse but I can't select a folder, therefore I made is "global".
3. Everything seems all right, but when I want to save my new B2D folder, clicking "ok" to close the "New Backup To Disk folder" folder, it says :
"Access Denied"
4. Therefore I tried many different usernames :
naslogin
NASNAME\naslogin
...
All of them are working in BE 2010 to browse and select the folder.
All of them are working in Windows as user.
None of them solve the "Acess Denied" error when validating the new folder.
5. I even tried the Backup Exec Backup to Disk Test Tool - B2Dtest.exe
http://seer.entsupport.symantec.com/docs/321584.htm
It also says "Access Denied", even with the above working logins ???????
6. Even more strange, if I look in my NAS logs (Samba/FreeNAS) I found this highly strange entry when it fails :
smbd[5773]: svcctl_get_secdesc: key lookup failed! [HKLM\SYSTEM\CurrentControlSet\Services\BackupExecAgentAccelerator\Security] (WERR_BADFILE)
Really any help would be greatly appreciated, because it looks really strange that some parts of BE 2010 can login and some others couldn't ???
Denis
The network account are used for backing up the NAS and the backup exec service account (BESA) it need access to the devices i.e backup to disk folder on Nas in your case. So you need to make sure the BESA account have full admin rights on the NAS box.