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DanTheDude's avatar
DanTheDude
Level 2
12 years ago

Database Maintenance fails - No DLO installed

I'm trying to resolve an error I'm seeing when database maintenance runs on a backup exec 12.5 server.  The error I'm seeing is:

Summary of database maintenance activity: * Saved contents of BEDB database Maintenance has failed: 10, Dump database failed

I've rebuilt the indices, repaired the database, repaired the Backup Exec installation, but still no luck.  When I manually kick off a Dump Database, I can see it succeed for the BKUPEXEC database.  It creates the .bak file and continues on to dump the DLO database, but that database does not exist on any server.  The service does not exist, the instance does not exist and the database does not exist.

Is there a way to configure database maintenance to exclude the DLO database when it runs?  DLO is not used in this environment.

Thanks,
Dan

12.x and Earlier
Backup and Recovery
Backup Exec
Windows Server (2003-2008)
  • VJware's avatar
    VJware
    12 years ago

    Using the Backup Exec UI, choose Tools - Install options & license keys. Uncheck the DLO option & complete the wizard. (This will uninstall DLO)

    Observe further occurences of database maintenance.

     

5 Replies

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  • CraigV's avatar
    CraigV
    Moderator
    12 years ago

    Hi,

     

    Is there a DLO DB service still running? If so, try stopping/disabling it and try again.

    Thanks!

  • DanTheDude's avatar
    DanTheDude
    Level 2
    12 years ago

    There's no DLO DB service.  Honestly, I wouldn't have known that DLO was part of any configuration until I saw the dump database task trying to access that database specifically.

  • CraigV's avatar
    CraigV
    Moderator
    12 years ago

    Dan, it might be worth your while opening a case with Symantec...they'd be able to edit this out of the BEDB for you.

    Thanks!

  • VJware's avatar
    VJware
    Level 6
    12 years ago

    Using the Backup Exec UI, choose Tools - Install options & license keys. Uncheck the DLO option & complete the wizard. (This will uninstall DLO)

    Observe further occurences of database maintenance.

     

  • DanTheDude's avatar
    DanTheDude
    Level 2
    12 years ago

    VJWare, that worked!  I ran a Dump Database command after removing DLO through the Install Options and License Keys and it completed without trying to hit the DLO database.

    Thanks!