Forum Discussion
Amruta_Purandar
20 years agoLevel 6
Hello,
Verify the following:
1. Are you able to use the library using NTBackup?
2. Have you added LEO license?
Please update the following:
1. Install latest drivers.
VERITAS Backup Exec (tm) 10.0 - Device Driver Installer (20050115) - Includes Tape Driver Release (20041231) and Robotic Library Release (45) (Intel Only)
http://support.veritas.com/docs/273887
2. Upgrade the firmware of the drive and the controller.
====
- Are you getting any errors while inventorying or labeling media?
- Do you have event ids 7, 9, 11 or 15?
Additionally refer the following technote and check you configuration settings.
Title:
How to troubleshoot issues with a Robotic Library or Tape Drive in Backup Exec 9.x and 10.0
http://support.veritas.com/docs/255501
NOTE : If we do not receive your reply within two business days, this post would be marked
assumed answered and would be moved to answered questions pool.
Verify the following:
1. Are you able to use the library using NTBackup?
2. Have you added LEO license?
Please update the following:
1. Install latest drivers.
VERITAS Backup Exec (tm) 10.0 - Device Driver Installer (20050115) - Includes Tape Driver Release (20041231) and Robotic Library Release (45) (Intel Only)
http://support.veritas.com/docs/273887
2. Upgrade the firmware of the drive and the controller.
====
- Are you getting any errors while inventorying or labeling media?
- Do you have event ids 7, 9, 11 or 15?
Additionally refer the following technote and check you configuration settings.
Title:
How to troubleshoot issues with a Robotic Library or Tape Drive in Backup Exec 9.x and 10.0
http://support.veritas.com/docs/255501
NOTE : If we do not receive your reply within two business days, this post would be marked
assumed answered and would be moved to answered questions pool.