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DanielCapilla's avatar
DanielCapilla
Level 4
4 years ago

Display problem "Storage" - no entries / rows to small

Hi,

does anyone have a solution for this display problem?
BE 21.1

Best regards,
Daniel

  • DanielCapilla's avatar
    DanielCapilla
    4 years ago

    Update. I could solve it on my own.

    The corresponding registry values, that define the view seemed to be cotrupt.

    Solution:
    Computer\HKEY_CURRENT_USER\Software\Veritas\Backup Exec For Windows\Backup Exec\21.0\User Interface\GridColumns\storageTreeView

    delete storageTreeView or rename it. 


    When restarting Backup Exec. It is fixed, because the key is recreated with default values.

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  • RogRubin's avatar
    RogRubin
    Moderator
    4 years ago

    Do you have the same issue on any of the other tabs like "Backup and Restore" or "Job Monitor" or just under  "Storage"?

    • DanielCapilla's avatar
      DanielCapilla
      Level 4
      4 years ago

      Only under the storage tab.
      I restarted the server several times and also changed the language from german to english, but no change.

      Clicking inside the "invisible" spaces works, so you may navigate to the tape-drive, b2d and so on ... but
      the text and graphics are missing, like in the screenshot documented.

      • DanielCapilla's avatar
        DanielCapilla
        Level 4
        4 years ago

        Update. I could solve it on my own.

        The corresponding registry values, that define the view seemed to be cotrupt.

        Solution:
        Computer\HKEY_CURRENT_USER\Software\Veritas\Backup Exec For Windows\Backup Exec\21.0\User Interface\GridColumns\storageTreeView

        delete storageTreeView or rename it. 


        When restarting Backup Exec. It is fixed, because the key is recreated with default values.