Forum Discussion

Level 4

5 years ago

Display problem "Storage" - no entries / rows to small

Hi,

does anyone have a solution for this display problem?
BE 21.1

Best regards,
Daniel

DanielCapilla
5 years ago
Update. I could solve it on my own.

The corresponding registry values, that define the view seemed to be cotrupt.

Solution:
Computer\HKEY_CURRENT_USER\Software\Veritas\Backup Exec For Windows\Backup Exec\21.0\User Interface\GridColumns\storageTreeView

delete storageTreeView or rename it.

When restarting Backup Exec. It is fixed, because the key is recreated with default values.

RogRubin
Moderator
5 years ago
Do you have the same issue on any of the other tabs like "Backup and Restore" or "Job Monitor" or just under "Storage"?
- DanielCapilla
  Level 4
  5 years ago
  Only under the storage tab.
  I restarted the server several times and also changed the language from german to english, but no change.
  Clicking inside the "invisible" spaces works, so you may navigate to the tape-drive, b2d and so on ... but
  the text and graphics are missing, like in the screenshot documented.
  - DanielCapilla
    Level 4
    5 years ago
    Update. I could solve it on my own.
    
    The corresponding registry values, that define the view seemed to be cotrupt.
    
    Solution:
    Computer\HKEY_CURRENT_USER\Software\Veritas\Backup Exec For Windows\Backup Exec\21.0\User Interface\GridColumns\storageTreeView
    
    delete storageTreeView or rename it.
    
    When restarting Backup Exec. It is fixed, because the key is recreated with default values.