Backup Exec 2014: Storage - device - Backup Sets. Scroll few pages down and then list disappears and error is shown:
"Load failed ... The queried backup sets contain two backup sets with the same ID."
Suggestions how to fix?
Follow these steps and confirm if that helped:
1. open command line on Backup Exec server and go to the folder "C:\Program Files\Symantec\Backup Exec"
2. run the following command:
Catrebuildindex -r
Follow these steps and confirm if that helped:
1. open command line on Backup Exec server and go to the folder "C:\Program Files\Symantec\Backup Exec"
2. run the following command:
Catrebuildindex -r
Is BE 2014 fully patched ? If yes, would recommend you to log a formal support case for us to investigate this further.
I am also having this issue after upgrade from 2012. The only data store that i can view the sets out of 7 is one that was empty before the upgrade. May be a bug with the upgrade. I would think that their are a bunch of companies having this issue. Would be nice to have KB posted on it.
I have the same problem on my CAS server; it started after I manually duplicated a backup set from an MMS. I will log a case with support.
Was forced to open a support case on this, as i believe it is preventing me from restoring some needed SQL databases.
Was told to to remove my catalog file and rebuild it from nothing. I have like 200TB of storage to inventory and catalog. So its going to take some time, but for now i can see my backup sets again.
could you please post the snapshot of the error message and is this a new install or an upgrade from previous version of backup exec.
is this happening with all the servers you backup or with few servers.
Worked for me!
W-D -- Thanks for sharing, this work perfectly.
