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rafioux's avatar
rafioux
Level 2
14 years ago

Empty Foders after restore

Hi, I'm running Symantec Backup Exec 11d for Windows Servers on a Windows Server 2003 machine. Media Server 11.0 Rev 7170. One of my clients (users) deleted a folder that she wanted to recover later ...
  • CraigV's avatar
    14 years ago

    Hi there,

     

    Does the job at least complete successfully?

    Have you tried to duplicate to disk first BEFORE doing a restore? If not, I'd suggest giving it a bash to see if this resolves the issue. And just adding onto that, make sure you're running SP5 for 11d and any subsequent patches.

    The article below details how to run the duplicate job, and restore thereafter...

     

     

    https://www-secure.symantec.com/connect/articles/restoring-exchange-or-individual-mailboxesitems-using-backup-exec-howto

     

    Thanks!