Forum Discussion
Peter_Olofsson
19 years agoLevel 4
My experience has told me that when you have a problem with Shadow Copy Components it's not as much an error relating to Backup Exec, as it's with the Volume Shadow Copy Service (VSS) of Windows 2003 Server.
(Perhaps it's not so in this case though, since I've also seen people having the same error message but pertaining to Exchange.)
There are a number of KB articles regarding VSS and with them a number of patches to try.
A Volume Shadow Copy Service (VSS) update package is available for Windows Server 2003:
http://support.microsoft.com/kb/833167/
(Incorporated in Win2003 Server SP1)
A Volume Shadow Copy Service (VSS) update-2 package is available:
http://support.microsoft.com/default.aspx?scid=kb;en-us;887827
(I think that this patch contains the fixes of the first patch, but I'm not etirely certain. This patch is also incorporated in Win2003 Server SP1)
Time-out errors occur in Volume Shadow Copy service writers,...:
http://support.microsoft.com/default.aspx?scid=kb;en-us;826936
Windows Server 2003 Service Pack 1 list of updates:
http://support.microsoft.com/kb/824721/
(The first two listed patches are incorporated in SP1)
Update is available that fixes various Volume Shadow Copy Service issues in Windows Server 2003:
http://support.microsoft.com/?kbid=891957
(Win2003 Server SP1 is required to install this patch)
I would try SP1 and the last patch.
Good Luck
(Perhaps it's not so in this case though, since I've also seen people having the same error message but pertaining to Exchange.)
There are a number of KB articles regarding VSS and with them a number of patches to try.
A Volume Shadow Copy Service (VSS) update package is available for Windows Server 2003:
http://support.microsoft.com/kb/833167/
(Incorporated in Win2003 Server SP1)
A Volume Shadow Copy Service (VSS) update-2 package is available:
http://support.microsoft.com/default.aspx?scid=kb;en-us;887827
(I think that this patch contains the fixes of the first patch, but I'm not etirely certain. This patch is also incorporated in Win2003 Server SP1)
Time-out errors occur in Volume Shadow Copy service writers,...:
http://support.microsoft.com/default.aspx?scid=kb;en-us;826936
Windows Server 2003 Service Pack 1 list of updates:
http://support.microsoft.com/kb/824721/
(The first two listed patches are incorporated in SP1)
Update is available that fixes various Volume Shadow Copy Service issues in Windows Server 2003:
http://support.microsoft.com/?kbid=891957
(Win2003 Server SP1 is required to install this patch)
I would try SP1 and the last patch.
Good Luck
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