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Marc_Laracuen1's avatar
Marc_Laracuen1
Level 3
20 years ago

Error with "Duplicate Job" in BE10

I started to get this error last week. Was running fine for weeks until then.

"DuplicateThe query for media sequence number 0 of this media family was unsuccessful.
Ensure that all media in the family have been inventoried and cataloged."


This is a duplicate job that backups up to tape after the backup ti disk job completes. The Veritas KB article is usless and doesnt say anything other then verofying a registry setting which is set correctly.. Any other ideas?
10.x and Earlier
Backup and Recovery
Backup Exec

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  • tejashree_Bhate's avatar
    tejashree_Bhate
    Level 6
    20 years ago
    Hello,

    If the below registry key is not at the default setting of "1" (one), the "Duplicate backup sets following a job" could fail with the above error.

    HKEY_LOCAL_MACHINE\Software\VERITAS\Backup Exec\Engine\Tape Format\Use Fast File Restore\

    To bring the above registry key back to the default setting of "1" (one), the following will need to be done on the media server:

    1. Stop all Backup Exec services
    2. Open REGEDT32
    3. Edit HKEY_LOCAL_MACHINE\Software\VERITAS\Backup Exec\Engine\Tape Format\Use Fast File Restore\ to show the value of 1
    4. Start all Backup Exec services again.

    The above Registry Key could have been set to 0 (zero) to trouble-shoot certain restore and catalog issues.

    Warning: Incorrect use of the Windows Registry Editor may prevent the operating system from functioning properly. Great care should be taken when making changes to a Windows Registry. Registry modifications should only be carried-out by persons experienced in the use of the Registry Editor application. It is recommended that a complete backup of the registry and computer be made prior to making any registry changes.


    Additional Information :
    For information on the recent VERITAS Backup Exec security vulnerabilities, including links to the downloads for the necessary hotfixes, please refer to the following document:
    Patch summary for Security Advisories VX05-001, VX05-002, VX05-003, VX05-005, VX05-006, VX05-007

    http://seer.support.veritas.com/docs/277429.htm



    Note : If we do not receive your reply within two business days, this post would be marked ‘assumed answered’ and would be moved to ‘answered questions’ pool.


    Thanks.
  • Marc_Laracuen1's avatar
    Marc_Laracuen1
    Level 3
    20 years ago
    Tejashree,

    As I stated above, that article was useless as I already verified the registry key is enabled.


    Anyone have any ideas?
  • Deepali_Badave's avatar
    Deepali_Badave
    Level 6
    20 years ago
    Hello,

    To troubleshoot this issue please execute the following steps:-

    -- Re name the catalog folder
    -- Re-started the Backup Exec services
    -- Uncheck the storage media based catalogs
    - Re run the job.

    If this will not resolve the problem, we suggest you to upgrade to BE v10.0 5520.

    You can refer the following link to download it.
    http://seer.support.veritas.com/docs/277181.htm

    =============================================

    NOTE : If we do not receive your reply within two business days, this post would be marked assumed answered and would be moved to answered questions pool.