Exchange 2010 SP1 - Failure Querying Writer Status
Hi,
I've been having some trouble getting My Exchange 2010 SP1 backups working. I'm using Symantec Backup Exec 2010 R3. Both servers are 2008 R2 64 bit.
Exchange is setup in a DAG connected by a high speed WAN link. Backup Exec is set to backup the active (local) copy on the primary site. Exchange shows mailbox databases are healthy and mounted. There are several mailboxes within my DAG, but 1 consistently fails to backup (MailDB)
The message on Exchange I get in the event logs are (The previous mail backup attempt occurred 24hrs ago):
An attempt to prepare the database 'MailDB' for backup failed because the database is already in the process of being backed up. The error code is -2403. (Note that if a backup was recently aborted, then it may take several minutes for the system to detect the aborted backup and initiate backup cleanup procedures, so this message may be generated if an attempt was made to backup a database before a previous backup attempt had fully terminated.)
Exchange VSS Writer (instance 542dc4c9-c31d-4316-8ef8-75a4afe458c1:44) failed with error code -2403 when preparing the database engine for backup of database 'MailDB'.
Symantec Backup Exec displays the error message "failure querying the writer status", which according to Symantec support is a general error message.
VSS Admin List Writers on Exchange shows 0 errors and only uses the default Microsoft VSS writers.
My first attempt will be to try backing up the passive copy of MailDB at the secondary site.
Has anyone come across this before? Any advice much appreciated.
Thanks