Granular restore of mail items is failing

Hello,

Have you installed the hotfix 2 already? Here are the links for the same:

If you are using backup exec on a 32 bit machine:

http://support.veritas.com/docs/285704

If Backup Execs installed on a 64 bit, please download the hotfix from the following URL:

http://support.veritas.com/docs/285742

Please push install the remote agents thereafter.

Thanks!