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mrcheng's avatar
mrcheng
Level 2
11 years ago

How to Cancel Backup Job if the Status is "Ready;No Idle Devices are Available"

Hi Guys,

 

Need some help. I dont know if there is a work around but I need to cancel backup jobs with "Ready;No Idle Devices are Available". It keeps bothering me since i have multiple jobs and i have to wait to make it "active" then only i can cancel it.

 

Product: Backup Exec 2012

 

Thanks.

2012
Backup and Recovery
Backup Exec
Windows Server (2003-2008)
  • mrcheng's avatar
    mrcheng
    11 years ago

    Thanks Colin and Craig for your inputs. But I have opted to "Hold" and reschedule the Jobs which are having "Ready;No Idle devices are available" status to start on other day rather than waiting for it to become active then cancel each one;which is more time consuming I guess. Restarting the services is not one of my options considering i have an ongoing backup job which I've been waiting to complete.

    I think this is one of the limitations of the product which Symantec needs to look into. For what purpose why they design it like that is beyond my understanding. Unless someone can enlighten me?

    Thanks for your suggestions though.

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  • Colin_Weaver's avatar
    Colin_Weaver
    Moderator
    11 years ago

    Hi Craig just for info I belive that in that status quoted by OP, because the job is not active, that the cancel option may be either not there or greyed out. Jobs do have to reach a certain condition before they can be cancelled.

    A service restart probably will still change the status (either the job will start afterwards or it will got to missed.) However as the OP seems to have multiple jobs active at the time, he probably won't want to restart services either and as far as I know may have to wait as the only other option would be to delete the job which would then probably have to be recreated.

  • CraigV's avatar
    CraigV
    Moderator
    11 years ago

    Thanks Colin...seems to be a common issue across a number of versions of BE. I've had this before and been forced to restart services, resulting in failed jobs that had to be restarted.

    Thanks!

  • mrcheng's avatar
    mrcheng
    Level 2
    11 years ago

    Thanks Colin and Craig for your inputs. But I have opted to "Hold" and reschedule the Jobs which are having "Ready;No Idle devices are available" status to start on other day rather than waiting for it to become active then cancel each one;which is more time consuming I guess. Restarting the services is not one of my options considering i have an ongoing backup job which I've been waiting to complete.

    I think this is one of the limitations of the product which Symantec needs to look into. For what purpose why they design it like that is beyond my understanding. Unless someone can enlighten me?

    Thanks for your suggestions though.