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Sid_help's avatar
Sid_help
Level 4
11 years ago

How to configure Firestreamer Virtual tape library in BE2010 R3

I am trying to configure Firestramer VTL on BE 2010 R3,

First BE was not able to show the tape media, but i solved that issue,

But when trying to fire test backup it gives errror

Event ID 58064: "Backup Exec Alert: Library Insert (Server: "%server%") (Job: "%job name%") Please insert overwritable media into the robotic library using the import command. Overwritable media includes scratch, blank, and recyclable media" is reported in the Event Viewer Application Log

Please share your view also steps to perform.

2010
Backup and Recovery
Backup Exec
Tip-How to
Virtualization
Windows Server (2003-2008)
  • Adonis_Manansal's avatar
    Adonis_Manansal
    11 years ago

    Any Hardware (Tape Drive, Storage, VTL) when it is not included in Backup Exec Hardware Compatibility List  (the link I provided above) is not supported. Meaning the hardware are not yet tested and proven working by Symantec Backup Exec Developer itself.

    To answer your inquiry "If it is not supported in Backup exec then why the inventory is successful and also it is showing in device list." Backup Exec is also dependent with the OS, and has a chance to access any hardware that is seen and configured properly in OS Device Manager.

    But since it is not supported by Backup Exec, If error encountered,Symantec Technical Support will not assist you to troubleshoot and fix the said problem.

5 Replies

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  • Biker_Dude's avatar
    Biker_Dude
    Level 5
    8 years ago

    Regardless the Inventory has worked has no impact on Backup Exec's ability to support the device. There is no driver support for the VTL's changer or it's virtual tape drives. There are no plans at this point in time to support this device.

  • Adonis_Manansal's avatar
    Adonis_Manansal
    Level 6
    11 years ago

    Any Hardware (Tape Drive, Storage, VTL) when it is not included in Backup Exec Hardware Compatibility List  (the link I provided above) is not supported. Meaning the hardware are not yet tested and proven working by Symantec Backup Exec Developer itself.

    To answer your inquiry "If it is not supported in Backup exec then why the inventory is successful and also it is showing in device list." Backup Exec is also dependent with the OS, and has a chance to access any hardware that is seen and configured properly in OS Device Manager.

    But since it is not supported by Backup Exec, If error encountered,Symantec Technical Support will not assist you to troubleshoot and fix the said problem.

    • Francisco_Tor1's avatar
      Francisco_Tor1
      Level 0
      8 years ago

      I have netbackup 7.6 + firestreaming 4 running together with no problems.

  • Sid_help's avatar
    Sid_help
    Level 4
    11 years ago

    If it is not supported in Backup exec then why the inventory is successful and also it is showing in device list.

    But when we fire backup we get above error.

    Here I am enclosing snapshots.