Forum Discussion

fwolf's avatar
fwolf
Level 4
13 years ago

Howto Upgrade

Hello everybody,

is there any technical documentation or whitepaper or howto do the upgrade from BE 2010 R3 to BE 2012. I allready got the Iso and a valid license key.

I would be interested in how to transfer all settings to the new version.

2010
Backup and Recovery
Backup Exec
Upgrade
  • CraigV's avatar
    CraigV
    13 years ago

    Hi,

     

    I split this off into its own discussion as the other query was for something else, and solved.

    The upgrade is straight-forward, and you'd do the following:

    1. Stop the BE services, and grab a copy of your Data and Catalogs folders. Stop your AV and disable during the upgrade if you can.

    2. Burn the ISO to DVD/mount it, and run the upgrade.

    3. It migrates the BEDB to the latest version, and at the end of it, asks if you want to revert. Only do so if there were errors, or you decide to roll back for whatever reason! Click Next, and the upgrade continues.

    4. Once done, run LiveUpdate to download and install new patches, and then push-install the new agents out to any remote servers.

    I did an upgrade on a test VM with no hassles doing the above steps.

    Thanks!

  • CraigV's avatar
    CraigV
    Moderator
    13 years ago

    Hi,

     

    I split this off into its own discussion as the other query was for something else, and solved.

    The upgrade is straight-forward, and you'd do the following:

    1. Stop the BE services, and grab a copy of your Data and Catalogs folders. Stop your AV and disable during the upgrade if you can.

    2. Burn the ISO to DVD/mount it, and run the upgrade.

    3. It migrates the BEDB to the latest version, and at the end of it, asks if you want to revert. Only do so if there were errors, or you decide to roll back for whatever reason! Click Next, and the upgrade continues.

    4. Once done, run LiveUpdate to download and install new patches, and then push-install the new agents out to any remote servers.

    I did an upgrade on a test VM with no hassles doing the above steps.

    Thanks!

  • AmolB's avatar
    AmolB
    Moderator
    13 years ago

    1) Stop SQL server BKUPEXEC service and make a copy of DATA and CATALOGS folder.

        Above folders are located at X:\Program Files\Symantec\Backup Exec\

    2) Run the setup.exe of BE2012 

    3) After the installation is done BE2010 R3 BEDB will be upgraded to BE2012

    4) Run live update and install hotfixes

    5) Update remote agent too.

     

    EDIT: Best Practice for BE2012 installation  http://www.symantec.com/docs/HOWTO74426

             Backup Exec 2012 Upgrade Guide http://www.symantec.com/docs/TECH180232

  • fwolf's avatar
    fwolf
    Level 4
    13 years ago

    Thanks a lot. I'll try it in a small environment next week.

  • fwolf's avatar
    fwolf
    Level 4
    13 years ago

    Hello Amol,

    when doing the upgrade to 2012 the installationprocess gives a warning message that the deduplication option is not licensed in this upgrade. The problem is that there wasn't installed a deduplication license on this server and I can't resume the upgrade process. How may I get the upgrade running?

    EDIT: When I disable Backup Exec 2012 Mediaserver installation the Deduplication option is selected and can't be unchecked.

  • CraigV's avatar
    CraigV
    Moderator
    13 years ago

    Hi,

     

    Open up BE itself and go to Tools --> Install Options and License Keys on this Media Server...

    Run through the wizard and check and make sure that the dedupe option wasn't installed in trial mode for any reason. If so, remove the tick and let it complete.

    Once done, run the upgrade again.

    Thanks!

  • fwolf's avatar
    fwolf
    Level 4
    13 years ago

    Hi Craig,

    I allready did that. The option was never installed.

    When I uncheck the license for Backup Exec 2012 I may proceed to the options configuration where I can't uncheck the Deduplication Option.

    Will I run into problems when I proceed installing the server? May I uninstall the Deduplication Option afterwards? Does any other Part of the installation need this option?

  • CraigV's avatar
    CraigV
    Moderator
    13 years ago

    Hi,

     

    If you deselect the license for BE 2012 you're not installing the media server which explains why it doesn't allow you to proceed.

    If that error message is just a warning, then continue. Unless you have jobs targetted at a dedupe store, it won't matter. Upgrade, then try removing the option if it gives you any issues.

    Thanks!

  • AmolB's avatar
    AmolB
    Moderator
    13 years ago

    Proceed with the installation. Later you may uninstall the dedup option. 

  • shabbaranks's avatar
    shabbaranks
    Level 4
    13 years ago

    Hi,

    I too am having the same problem as fwolf. Just tried to install Backupexec 2012 and I get the message that deduplication option is no longer licensed in this upgrade. Ive looked in the installed options for 2010 r3 and there's nothing related to deduplication there. Im unable to continue the

    Why is this error coming up?  

  • CraigV's avatar
    CraigV
    Moderator
    13 years ago

    It's not an error, probably just a warning so you can ignore it. It should be like the warning you receive that the ADRA agent isn't installed which would aid you with Exchange backups/restores when upgrading to BE 2010...