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FORGIVEN's avatar
FORGIVEN
Level 4
9 years ago
Solved

Hyper-V Backups Fails

BE 15 on server 2012 R2 hyper-v host. We have 3 or 4 hyper-v VMs on this server. The remote agent is installed on the host. We canNOT get a backup to complete. Here are some of the errors from the job log:

Backup- hyper-v.host.server
V-79-57344-38325 - A Full backup was run on this virtual machine, since the option to fall back to a full backup was selected. Incremental\\Differential backup methods are not supported for this virtual machine.

 

Backup- \\hyper-v.host.server\System?State
The alternate path where you can store a copy of the disaster recovery information file is not specified. Specify this path so that Backup Exec can store a copy of the disaster recovery information files. To specify the path, click the Backup Exec button, select Configuration and Settings > Backup Exec Settings > Simplified Disaster Recovery.

 

Backup- VRTSRV::\\hyper-v.host.server\Hyper-V?Virtual?Machine\VM 1
V-79-57344-38726 - Backup Exec was unable to connect to virtual machine 'VM 1' and was unable to collect the necessary metadata to restore individual application items. You cannot perform GRT-enabled restores of application data from this backup. You must install the Agent for Windows and the virtual machine tools provided by your host software on the virtual machine.

 

Backup
The remote computer is running a previous version of the Backup Exec Agent for Windows. You must upgrade the Agent for Windows to enable the new features and capabilities of the current version of Backup Exec.

 

Backup- VRTSRV::\\hyper-v.host.server\Hyper-V?Virtual?Machine\VM 2
V-79-57344-38726 - Backup Exec was unable to connect to virtual machine 'VM 2' and was unable to collect the necessary metadata to restore individual application items. You cannot perform GRT-enabled restores of application data from this backup. You must install the Agent for Windows and the virtual machine tools provided by your host software on the virtual machine.

 

Backup- VRTSRV::\\hyper-v.host.server\Hyper-V?Virtual?Machine\VM 3
V-79-57344-38726 - Backup Exec was unable to connect to virtual machine 'VM 3' and was unable to collect the necessary metadata to restore individual application items. You cannot perform GRT-enabled restores of application data from this backup. You must install the Agent for Windows and the virtual machine tools provided by your host software on the virtual machine.

 

Backup- VRTSRV::\\hyper-v.host.server\Hyper-V?Virtual?Machine\VM 4
V-79-57344-38726 - Backup Exec was unable to connect to virtual machine 'VM 4' and was unable to collect the necessary metadata to restore individual application items. You cannot perform GRT-enabled restores of application data from this backup. You must install the Agent for Windows and the virtual machine tools provided by your host software on the virtual machine. V-79-40960-38531 - During Granular Recovery Technology (GRT) operations, the necessary boot configuration files could not be loaded. Backups that were enabled for GRT may not be available for restore.

 

Backup- VRTSRV::\\hyper-v.host.server\Hyper-V?Virtual?Machine\VM 5
V-79-57344-38726 - Backup Exec was unable to connect to virtual machine 'VM 5' and was unable to collect the necessary metadata to restore individual application items. You cannot perform GRT-enabled restores of application data from this backup. You must install the Agent for Windows and the virtual machine tools provided by your host software on the virtual machine.

 

The link in the first error says to check for DCOM and such events in the log and correct those or install the agent on the VM. We would like to avoid doing that if possible. How do we get a good backup of the host server with BE15?
15
Backup and Recovery
Backup Exec
Windows Server (2003-2008)
  • pkh's avatar
    pkh
    9 years ago

    See this document

    http://www.veritas.com/docs/000068223

    Can you provide the link which support your belief that GRT is only possible without installing the remote agents in the VM.

  • pkh's avatar
    pkh
    Moderator
    9 years ago

    Why don't you want to install the BE remote agent in the VM's?  Without the remote agent, you would not be able to do GRT restores from your VM backups.  If you did not install remote agents in the VM's, then turn off GRT in your job.

  • FORGIVEN's avatar
    FORGIVEN
    Level 4
    9 years ago

    Well, would rather install 5 agents verses 20 or so agents and maintain 20 or so backups. I also want a backup of the actual vhdx's. I had the understanding that GRT was only possible if the agent was NOT installed in the VM. Can you provide a link to your understanding?

  • pkh's avatar
    pkh
    Moderator
    9 years ago

    See this document

    http://www.veritas.com/docs/000068223

    Can you provide the link which support your belief that GRT is only possible without installing the remote agents in the VM.