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552501601's avatar
552501601
Level 2
20 years ago

Information Store is Not an Option to Backup

Good Morning:

I have seen this question asked a few times and have not seen the answer for my problem. I have Windows 2003 and Exchange 2003 on a Server in my AD. I have Backup 9.1 and Exchange agent 9.1 installed on the Edxchange server. Since this is my Exchange Server I do have the Enterprise Manager for exchange installed on it. I can see the Public folders and the Mailbox folder but no Information Store................. I am at a loss here.

Thanks,
Darren
10.x and Earlier
Backup and Recovery
Backup Exec

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  • Zerene_Sangma's avatar
    Zerene_Sangma
    Level 6
    20 years ago
    Hello Darren,

    Yes, the issue may be due to improper license as mentioned in the document: 268719.

    However, if this is not the case, let us know and we will be glad to assist you.

    Thanks.