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Kirk_Hill's avatar
Kirk_Hill
Level 4
9 years ago

local install of RAWSx64 on server

i am tryign to isntall BE 15 cleint on windows 2008 R2 server.  I get the following error.

 

07-30-2015,16:41:37 : C:\Users\app_admin\Desktop\RAWSX64\VCRedist\V11.0\vcredist_x64.exe /quiet /install /norestart /log "C:\ProgramData\Symantec\Backup Exec\Logs\V11.0_x64_msruntime_install.log"


 + 07-30-2015,16:41:37 : ERROR - 2: Failed to execute SQL Express setup.


07-30-2015,16:41:37 : Return Value of Microsoft Visual C++ 2012 Runtime : 1603


 + 07-30-2015,16:41:37 : V-225-301: ERROR: Failed to execute VC 11.0 runtime installer. Error code 1603. ***To search for information about this error, click here  


 + 07-30-2015,16:41:37 : Review this log file for details: C:\ProgramData\Symantec\Backup Exec\Logs\V11.0_x64_msruntime_install.log


07-30-2015,16:41:38 : The return value for Microsoft VC++ Redistributables (x64) returned error code: 1603


07-30-2015,16:41:38 : Clean up Symantec installer keys.


07-30-2015,16:41:56 : AgentSeqDlgs::Misc_BE_CommonOps


07-30-2015,16:41:56 : Dialog Sequence Returning errorlevel 1603


 + 07-30-2015,16:41:56 : The Installation Failed!


07-30-2015,16:42:00 : The return code is: 1603


 + 07-30-2015,16:42:00 : ERROR: Installation failed with error 1603. GetLastError = :0

 

 

I have followed these steps but don't have the update installed.

 

https://support.symantec.com/en_US/article.TECH224584.html