MAC 10.6.4 agent install frustration
Not very good on our MAC, but have not had a problem in the past. We just got in a new MacPro with 10.6.4 and i have upgraded our Media server to 2010 R2.
I follow the install doc for the MAC http://seer.entsupport.symantec.com/docs/342831.htm , but have not had any luck. Even the guy that works on the MAC cannot get it installed.
When we get to the terminal and sun sudo ./installrams it ask for the password and we enter it, but it comes back saying "try again" , does this 3 times then just says, "not supported".
We have tried all the admin user and password and even logged in as root with same results.
Does anyone have a clue why this would happen. It sounds like the password is wrong, but we even changed them to be sure.
Thanks
I think you need to set your machine to 32-bit mode for your installation. See
http://mergy.org/2010/08/getting-symantec-backup-2010-r2-agent-on-os-x-10-6/
