Please contact support for assistance resolving this issue. Please have the following log ready.
JOB LOG of failed job (from *:\BKUPEXEC\LOG) – BENW only
OFMNW.LOG (from SYS:\SYSTEM\OFM\)
OFMNW.CFG (from SYS:\SYSTEM\OFM\)
OFMCDM.CFG (from SYS:\SYSTEM\)
OFMNW.LIC (from SYS:\SYSTEM\OFM)
LICENSE.OFO (from *:\BKUPEXEC\)
CONFIG.TXT (after typing LOAD CONFIG /ALL at the system console, from SYS:\SYSTEM\)
BEDIAG.FAX (after typing LOAD BEDIAG at the system console, from *:\BKUPEXEC\)
SYS$LOG.ERR (from SYS:\SYSTEM\)
ABEND.LOG (from SYS:\SYSTEM\)
CONSOLE.LOG (from SYS:\ETC\) You will have to unload CONLOG to gather this file. If the server has been rebooted before you could gather this file, then the file has been overwritten. This is a key file and "LOAD CONLOG" should be remarked out of the autoexec.ncf file for troubleshooting purposes. Therefore if the server is rebooted, then this file is not overwritten. Once the troubleshooting process is complete, this remark should be removed.
NOTE: if Open File Option (OFO) is not being used, the OFM* files will not be present.
Document ID: 272980
http://support.veritas.com/docs/272980
How to use the BEGATHER (log file gathering utility) in Backup Exec 9.1/9.2 for NetWare Servers
