Forum Discussion

Level 3

8 years ago

Permission denied with NDMP Backup and NETAPP 9.1

Hi, We have a Netapp bay with ontap v9.1. We are running BE 16 rev 1142 (latest update available). We are unable to add our Netapp bay as a "NDMP data server". The error message is always "permiss...

Windows Server 2016

Larry_Fine
8 years ago
Eric_FR wrote:

Do you know if BE 16 support NDMP vserver scope? node-scope-mode is disabeled on my Netapp. Ref: https://kb.netapp.com/support/s/article/ka31A0000008gt5QAA/how-to-use-ndmp-based-copy-utilities-such-as-ndmpcopy-to-copy-data-between-the-same-or-different-modes-of-data-ontap

The HCL at www.backupexec.com/compatibility states that node-scope is required to be enabled.
NetApp clustered data ONTAP (CDOT) features such as service name virtualization and multi-tenancy (VSERVER) capabilities are not supported. Node-scoped NDMP mode is required to be enabled. More information is available at https://library.netapp.com/ecmdocs/ECMP1368707/html/GUID-21B82CCB-97F1-4FA6-BB22-095E97979110.html

Eric_FR

Level 3

Thank you Larry_Fine for your reply.

I confirm that FP1 (https://www.veritas.com/support/en_US/article.000116034) has been applied.

Another idea?

Larry_Fine

Level 6

8 years ago

Have you tried adding it via the Storage | Configure Storage wizard? I jsut noticed your pic shows you adding it as a server.

Eric_FR
Level 3
8 years ago
Thank you for your reply.
I try to add the Netapp via the Storage. Same error (attached).
On the Netapp:
00000010.000eca7b 07ea07b3 Mon Jun 12 2017 12:02:10 +02:00 [kern_ndmpd:info:4145] [63637] ERROR: MD5 AUTH FAILED MD5 digest mismatch for 'admin' -- bad password
00000010.000eca7c 07ea07b3 Mon Jun 12 2017 12:02:10 +02:00 [kern_ndmpd:info:4145] [63637] ERROR: ndmp_dispatch: unsupported message procedure 62306
(...)
00000010.000ecaa1 07ea17bb Mon Jun 12 2017 12:09:00 +02:00 [kern_ndmpd:info:4145] [63666] ERROR: MD5 AUTH FAILED MD5 digest mismatch for 'backupexec' -- bad password
00000010.000ecaa2 07ea17bb Mon Jun 12 2017 12:09:00 +02:00 [kern_ndmpd:info:4145] [63666] ERROR: ndmp_dispatch: unsupported message procedure 62306
Do you know if BE 16 support NDMP vserver scope? node-scope-mode is disabeled on my Netapp. Ref: https://kb.netapp.com/support/s/article/ka31A0000008gt5QAA/how-to-use-ndmp-based-copy-utilities-such-as-ndmpcopy-to-copy-data-between-the-same-or-different-modes-of-data-ontap
TY
- Larry_Fine
  Level 6
  8 years ago
  Eric_FR wrote:
  
  Do you know if BE 16 support NDMP vserver scope? node-scope-mode is disabeled on my Netapp. Ref: https://kb.netapp.com/support/s/article/ka31A0000008gt5QAA/how-to-use-ndmp-based-copy-utilities-such-as-ndmpcopy-to-copy-data-between-the-same-or-different-modes-of-data-ontap
  
  The HCL at www.backupexec.com/compatibility states that node-scope is required to be enabled.
  NetApp clustered data ONTAP (CDOT) features such as service name virtualization and multi-tenancy (VSERVER) capabilities are not supported. Node-scoped NDMP mode is required to be enabled. More information is available at https://library.netapp.com/ecmdocs/ECMP1368707/html/GUID-21B82CCB-97F1-4FA6-BB22-095E97979110.html
  - Eric_FR
    Level 3
    8 years ago
    Thank you "guru" for your support.
    It is probably the key.
    Will update in a few days.

Forum Discussion

Permission denied with NDMP Backup and NETAPP 9.1

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