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it-easy's avatar
it-easy
Level 2
9 years ago

RALUS agent backup timeout after ~2 hours

hi all, after countless hours of testing, i have to address the community; hopefully, you can help. we're running a BE 2012 SP4 w/ HF217347  on Win2K8 R2 x64 and have several issues. today t...
  • it-easy's avatar
    9 years ago

    ah, geez...

    i've found the culprit. it's not the RALUS agent :)

    our intrusion prevention system threw a false positive during the backup

    and dropped some TCP packets. this obviously was enough for the backup

    process to stall.

     

    nevermind and have a nice day!