Forum Discussion

Raiden's avatar
Raiden
Level 3
9 years ago

BE2015-Tape goes offline

Hi all, I got a fresh BE2015 installation on a W2012R2.The first backupjob to a LTO6 drive finished correctly. Since then, every further job is being canceled because of a storage or mount  err...
Backing Up
Backup and Recovery
Backup Exec
Error messages
Troubleshooting
Windows Server (2003-2008)
  • CraigV's avatar
    CraigV
    9 years ago

    ...and the driver?

    Otherwise consider removing the tape drive from within BE itself and disconnect from the server. Restart the server and make sure that neither Device Manager nor BE see the drive, and shut the server down.

    Reconnect the drive and start it up and check if you can run a job within BE again.

CraigV's avatar
CraigV
Moderator
9 years ago

...and the driver?

Otherwise consider removing the tape drive from within BE itself and disconnect from the server. Restart the server and make sure that neither Device Manager nor BE see the drive, and shut the server down.

Reconnect the drive and start it up and check if you can run a job within BE again.