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Hi, thanks for the reply. In this case I'm running Optimized-Dedeup from one appliance's dedup store to another appliance's dedup store. Most jobs are ok but some failed with the above error. And once that one (duplicate) job fails, the remaining jobs that follows will also fail. I need to restart the BE services on both appliances to get it work again. But the same job re-run will finish successfully.
So in short, the duplicate job will success at the end but I need to restart the BE services everyday!! I found a couple KB saying this is a known issue. Anyway I just open a case w/ Symantec Support to confirm this.
Re: CraigV - the appliance does not enforce the primary backup location must be the dedup store. I've run jobs that directly backup to tape and successful.
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