Forum Discussion

agarcia79's avatar
agarcia79
Level 3
10 years ago

Ready to upgrade from version 2012 to 2014 (14.1.1786.0)

I've been trying to push the Backup Exec Remote Agent upgrade but it fails with the following error. Utility Job information: Ready to upgrade from version 2012 to 2014 (14.0.1786.0). Install f...
2014
Active Directory Recovery Agent
Agent for Microsoft Exchange Server
Agent for Microsoft Hyper-V
Agent for Microsoft SQL Server
Agent for VMware Virtual Infrastructure
Agents
Backing Up
Backup and Recovery
Backup Exec
  • pkh's avatar
    pkh
    10 years ago

    See Workaround A in this document

    http://www.symantec.com/docs/TECH218124

agarcia79's avatar
agarcia79
Level 3
10 years ago

I tried the manual installtion but received an error "Microsoft VC ++ Redistributables (x64) installtion failed.

Attached a file as well