Forum Discussion

moniker131's avatar
moniker131
Level 4
7 years ago

Snapshot fails unless we snapshot through vSphere first

We have some severs that we snapshot once a week. They fail when the job runs. If I re-run the job on our off night, it still fails (this tells me this isn't any sort of load problem). If I take a sn...
  • Ben-Veritas's avatar
    Ben-Veritas
    7 years ago

    Try setting the registry keys from this technote to see if that resolves the issue.  This will allow BE to retry taking the snapshot a few times before failing.

    https://www.veritas.com/support/en_US/article.100028133

     

    Note the reg key in step for might be HKEY_LOCAL_MACHINE\SOFTWARE\Symantec intead of Veritas, depending on when and what version of BE you have installed.