Forum Discussion

Andreas_Peter's avatar
Andreas_Peter
Level 2
16 years ago

Symantec Backup Exec 12 kann die Tape Library FSC Fibre CAT-TX48 nicht erkennen

Vor der Installation von Backup Exec 12 auf einem Windows 2003 Enterprise Server 64bit, deutsch, bringt der Assitent zum Testen der Umgebung folgende Meldung: Dieses Gerät wird nicht unterstützt "FS...
12.x and Earlier
Backup and Recovery
Backup Exec
Configuring
Drivers
Installing
  • Ben_L_'s avatar
    Ben_L_
    16 years ago
    From what I can see in the BE12 HCL the device is supported.
    ftp://exftpp.symantec.com/pub/support/products/Backup_Exec_for_WindowsNT/294294.pdf -- Page 38

    Make sure that the fibre card is LUN enabled.

    Can you run through this technote and post the output?
    http://support.veritas.com/docs/322814
Andreas_Peter's avatar
Andreas_Peter
Level 2
16 years ago
Craig, i think your understanding is good enough ;-)) The zoning should be OK because the TapeLibrary are shown correctly in the Windows Device Manager. There is a Devise "Mediachanger" without an Yellow Sign, but with the String "unknown Mediachanger". I saw this in the past even on other Installations. I think this is OK. I would expect that this not cause any Errors.
The both Tape Devices in BackupExec are shown as independent Tape Devices.
My questions are - is the Fujitus FCS Fibre CAT-TX48 S24.20 supported with Netbackup 12 or where can i find the Symantec Driver for this robot? Must i install a appropriate Driver for the Robot bevor i Install BackupExec?

Thanks